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OUR ROOTS 

Born to protect travelers, AXA Assistance became a global player by evolving to meet clients’ needs, boosted by the entrepreneurial mindset and the customer dedication of its teams.

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OUR VISION

AXA Assistance challenges the market standards to redefine partnership and better serve people in their needs for immediate or long-term support.

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OUR AMBITION

Stand out as the preferred business partner and most forward-looking brand in the assistance market.

Click and discover our guardian angels

 

Passionate about delivering innovative and exceptional assistance

everytime, everywhere

History of AXA Assistance

A Leading International Player in Assistance Solutions

AXA Assistance: Who We Are, How We Came to Be

AXA Assistance, a subsidiary of the AXA Group, was established in Barcelona in 1959. Since then, AXA Assistance has continued to develop its presence around the world .Nowadays, our Company has more than 9000 employees in 34 countries worldwide with 700000 approved hospitals and practitioners and service providers boosts the most comprehensive assistance network of industry. AXA Assistance provides consistent high quality assistance service to help clients 24/7. With 1 case dealt with in every 15 seconds. AXA Assistance is here to provide professional assistance, anytime, anywhere.

During its 50 years of presence in the assistance service sector, AXA Assistance has been providing its clients with both worldwide emergency and non-emergency assistance services. Historically dedicated to motor, home, travel and expatriation assistance, our offer today encompasses medical and personal services, the new generations of services incorporated our unique concept of total assistance. Today, AXA Assistance promotes its services in 70 countries and delivers assistance services in more than 200 countries.

AXA Assistance China

AXA Assistance Representative Office in China was established in 1995. In 2005, AXA Assistance (Beijing) Co., Ltd. was duly incorporated in 2005. And its Shanghai branch was opened in the following year. Adhering to its business development direction in China and based on characteristics of Chinese market, AXA Assistance China is also capable to provide excellent and diversified products and services besides traditional medical assistance and roadside assistance in order to fully meet the daily needs of our clients. Such services include lifestyle / concierge services, healthcare services, etc. 

Currently, AXA Assistance has 3 offices in China, Beijing, Shanghai and Suzhou. The operation center was moved from Beijing to Suzhou in May 2014. With larger space and more advanced infrastructure, the new Suzhou operation center allows us to further improve our efficiency and service quality, thus we can provide even more satisfactory services to our clients.

The No.2 Assistance Company In The World

+15%

1.5 B

OVERALL REVENUES
93%

GROWTH IN NEW BUSINESS

Revenues by Business Line 2016

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